Last updated: 20 August 2026
These Terms & Conditions apply to the purchase and use of HouseEZ products and services available through HouseEZ.ai.
By purchasing or using HouseEZ, you agree to these Terms & Conditions.
HouseEZ is an AI-assisted Home Knowledge System designed to help users capture, organise, maintain and selectively share practical knowledge about a house.
HouseEZ may be used for purposes including property handover, house sitting, pet sitting, short-stay accommodation and general household knowledge management.
HouseEZ is a self-directed digital product. It is not a consulting, property-management, legal, medical, veterinary, emergency-response or professional advisory service.
Unless otherwise stated, HouseEZ Home is supplied as a digital product for a one-time purchase price.
The current launch price is A$99.
Your purchase gives you a personal licence to use the supplied HouseEZ materials for your own household or property-related purposes.
You do not acquire ownership of the HouseEZ intellectual property, methodology, system architecture, prompts, templates or underlying product design.
HouseEZ is designed to be used with a suitable third-party AI client.
You are responsible for obtaining access to the AI service you choose to use and for complying with that provider’s terms, privacy settings and usage requirements.
HouseEZ does not control third-party AI providers and is not responsible for their availability, performance, output, data handling, pricing or future changes.
You are responsible for deciding what information you provide to HouseEZ or to any third-party AI service used with HouseEZ.
You should take particular care with sensitive information such as:
HouseEZ is designed to help classify and selectively share information, but you remain responsible for deciding what information is recorded and who receives it.
HouseEZ helps structure information supplied by you.
HouseEZ does not independently verify the accuracy, completeness, currency or safety of information you provide.
You are responsible for reviewing and confirming important information before relying on it or sharing it with another person.
HouseEZ must not be treated as a substitute for professional advice, inspection, technical verification or emergency assistance.
Artificial intelligence may misunderstand information, omit information or produce incorrect output.
You should review important HouseEZ outputs before using or sharing them.
HouseEZ does not guarantee that any AI-generated response, guide, summary, handover document or recommendation will be complete or error-free.
HouseEZ may help prepare practical information for a purchaser or other incoming occupant.
HouseEZ is not a building inspection, vendor disclosure statement, contract, property condition report or legal disclosure service.
Using HouseEZ does not replace any disclosure or other obligation that may apply to a property transaction.
Information supplied to a house sitter, guest, co-host, cleaner or other temporary user should be reviewed by the owner or authorised property operator before it is shared.
You remain responsible for deciding what access, credentials, instructions and permissions another person should receive.
HouseEZ can help organise pet-care information supplied by the owner.
HouseEZ does not provide veterinary advice and must not diagnose an animal, prescribe treatment or alter medication instructions.
Medication information should reflect instructions given by an appropriate veterinary professional.
In an emergency, appropriate veterinary or emergency assistance should be sought.
HouseEZ can help make important household information easier to locate.
It is not an emergency service and does not replace emergency services, qualified tradespeople or professional safety advice.
Nothing in HouseEZ should be interpreted as authorising unsafe repairs, electrical work, gas work, medical treatment or other activity requiring professional expertise.
HouseEZ is designed as a living knowledge system.
You are responsible for keeping your HouseEZ information current when property details, contacts, access arrangements, equipment, pets, routines or other information changes.
Previously generated or shared outputs may become outdated after the Master Home Knowledge Record changes.
All HouseEZ branding, written materials, methodology, architecture, templates, workflows, prompts, product structure and other proprietary material remain the intellectual property of HouseEZ or its owner.
You may use HouseEZ for your own authorised purposes.
You may not, without written permission:
Normal sharing of HouseEZ-generated purchaser, sitter, pet-care or guest outputs for their intended purpose is permitted.
You must not use HouseEZ:
HouseEZ may improve, update or change its materials, architecture, instructions or supporting services over time.
We may also modify or discontinue features where reasonably necessary.
A one-time purchase does not guarantee access to every future HouseEZ product, commercial service or subscription offering.
Future products such as HouseEZ Stay may have separate pricing and terms.
Because HouseEZ is a digital product, refund eligibility may be affected once digital materials have been delivered or accessed.
Nothing in these Terms excludes any right or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.
Please refer to the HouseEZ Refund Policy for further information.
To the maximum extent permitted by law, HouseEZ is not liable for loss arising from:
Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
Use of HouseEZ is also subject to the HouseEZ Privacy Policy.
These Terms are governed by the laws of Victoria, Australia.
Where permitted by law, disputes relating to these Terms are subject to the jurisdiction of the courts of Victoria, Australia.
We may update these Terms from time to time.
The current version will be published on HouseEZ.ai.
Questions about these Terms can be sent to:
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
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One house. One living knowledge system.
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